Shipping and Return Policy – Eden Laurie

Thank you for choosing Eden Laurie for your Landscape Lamp purchase. Our Shipping and Return Policy outlines the terms and conditions regarding the shipping of Landscape Lamp products and the process for returns. Please review the following details, and if you have any questions, feel free to contact us at supportnow@edenlaurie.info.

1. Shipping Policy:

1.1 Processing Time:

  • Orders for Landscape Lamp products are typically processed within 15 business days from the date of purchase. Processing times may vary depending on product availability and order volume.

1.2 Shipping Methods:

  • We offer a range of shipping methods for Landscape Lamp products, including standard and expedited options. Shipping methods available to you will be displayed during the checkout process on edenlaurie.info.

1.3 Shipping Costs:

  • Shipping costs for Landscape Lamp products are calculated based on your location, the selected shipping method, and the weight of the products in your order. You will be provided with shipping cost details during checkout.

1.4 Delivery Timeframes:

  • Estimated delivery times for Landscape Lamp products vary depending on your location and the selected shipping method. Please refer to the estimated delivery timeframe provided during checkout for more information.

2. Return Policy:

2.1 Eligibility:

  • Landscape Lamp products are eligible for return within 7 days from the date of purchase, provided they are unused, in their original packaging, and accompanied by proof of purchase.

2.2 Return Process:

  • To initiate a return, please contact us at supportnow@edenlaurie.info to request a Return Authorization (RA) number. Returns made without an RA number may not be accepted.
  • Once your return request is approved, you will receive instructions on how to return the Landscape Lamp products to us.

2.3 Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part. We recommend using a trackable shipping method for returns and retaining proof of postage.

2.4 Refunds:

  • Upon receiving and inspecting the returned Landscape Lamp products, we will process a refund to the original payment method used for the purchase. Please allow 7 business days for the refund to appear in your account.

3. Contact Us:

If you have any questions or require assistance regarding our Shipping and Return Policy for Landscape Lamp products, please contact our customer support team at supportnow@edenlaurie.info. We are here to help!

Thank you for choosing Eden Laurie. We appreciate your business and strive to ensure your satisfaction with our Landscape Lamp products and services.